No answer from support

[Juanjo]

Hi there,
Sorry to post here but I've emailed support twice (on 27/6 and again yesterday) with no response...

Anyway, I purchased a Pro upgrade last october, which I believe included Hollycock once it was done if I recall correctly... I'm back to making music after being away for a while so I just tried to download Hollycock but I can't (it says I should be a platinum member which apparently I'm not). Could you please clarify this for me? I think I should have access to Hollycock but I'm not really sure as it's been a while... thanks so much in advance.

Cheers,
JJ.

[nay-seven]

Sorry for this inconvenience Juanjo
i suppose you use contact@sensomusic.com ..?
seems there's a problem with this address

solved now anyway, welcome back

[Juanjo]

Yep, I was using that address, that explains it Solved indeed, thanks so much.

Cheers,
JJ.

[gd2]

[unrelated -- doing the first-reply-then-add-new-topic-despam-thing] --

I got no auto-reply w/ pw email when registering, but got a swift response with contact@...

So now I can add a topic.

_g