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Bug report => 5-day extension of an Expert license?

Posted: 29 Jul 2023, 11:52
by creal
Hello,

I reported a bug on 20th of July (about empty grid elements), which has been confirmed and resolved the same day (thank you Greg and Olivier for your reactivity).

The fix version of Usine has been released on 28th of July but my license expired on 23rd of July. Therefore, I can't benefit from this bugfix which is important for me and a project I am working on, except if I upgrade, which I can't do at this time.

Do you think it's possible to extend the license for 5 days just to be able to use the last version of Usine, please?

Thank you,

creal.

Re: Bug report => 5-day extension of an Expert license?

Posted: 14 Oct 2023, 09:20
by creal
Hello,

It's been two months and a half and I'd like to know if I can receive a reply from the staff or if I have to contact them in private.

I have the impression that this forum is dead. I hope Brainmodular is not going to stop its activity.

Have a nice day,

creal.

Re: Bug report => 5-day extension of an Expert license?

Posted: 15 Oct 2023, 15:39
by rlgsbt
have you tried this email ? contact@brainmodular.com ?

Re: Bug report => 5-day extension of an Expert license?

Posted: 16 Oct 2023, 14:01
by creal
Thanks,

I just e-mailed them.